Terms.

This page, plus a signed agreement for paid work.

These terms are between you and Eli Colussi, a sole proprietor doing business as AI Staffroom in Victoria, British Columbia, Canada. "I" and "me" mean Eli. "You" means you and the agency you're acting for.

They cover this site and the free teardown, and they set the ground rules for paid work. The install and Care each come with a written agreement we both sign before any work starts. Where this page and that agreement differ, the agreement wins.

If you ask for a teardown, book a call, join the client sessions or pay for work, you're accepting these terms.

Free, and you keep what you get.

Ask through the form and within 48 hours you get a 3-minute video on what I'd automate first, a one-page plan and one workflow you can use. I do 10 a month. If they're gone for the month, I'll tell you straight away when yours will land. It's free, there's no obligation, and you keep the plan and the workflow whether or not we ever work together.

The hours in a teardown are estimates built from what you tell me. Treat them as a starting point, not a promise (the one guarantee comes with the install, below). The workflow is given as-is, so test it before your team relies on it.

Only send what you're allowed to share, and keep your clients' personal details out of the form. I can turn down a request that isn't a fit.

One fixed price, one number, 30 days.

The paid build is the 30-Day AI Command Center. The homepage calls it the install, and so does the rest of this page. I only offer it when your teardown finds at least 10 hours a week to give back.

Before any work starts, we agree in writing on three things: a fixed price, the one number the build is aimed at (a result you care about, measured with your own figures), and how long each task takes your team today. Those per-task times are what the hours get counted against. The 30 days start once you've shared access to the tools the build needs.

Optional, monthly, and on its own agreement.

After the install you can keep me on with Command Center Care, an optional monthly plan. What it covers, what it costs and how either of us ends it are all in its own written agreement.

You don't need Care to keep what the install built. Once it's paid for, that's yours either way.

By invoice, at a price agreed before the work.

Paid work is billed by invoice, sent through Stripe. Clients in the US can pay by card, which Stripe processes, or by bank transfer (ACH or wire) to my Wise account. Canadian clients can pay those ways too, or by pre-authorized debit or a direct bank transfer. GST or HST gets added where it applies.

The price and the due dates are in the invoice and the signed agreement. Hosting and AI usage for your workflows are billed to you directly at cost, and I don't mark them up.

Your whole team, included and for good.

Everyone you name at your agency gets into my clients-only live sessions and their recordings. It's included with the work. You choose who's in, and I send each invite myself. The platform that hosts the sessions gets each person's name and email when I send their invite.

You keep the work. I keep the method.

I won't name you as a client or publish anything about your results without your written OK, and you'll read it before it goes out.

In through your settings, out the same way.

I get into your tools through each tool's own sharing settings, never a shared password. You can remove that access from the same settings at any time.

Each client's data is kept separate. I keep what you share with me private and use it only for your work. Calls are recorded only if you say yes.

I keep training switched off with every AI provider I use, and nothing of yours goes through a free AI model. Wherever the task allows, personal details come out before anything reaches a model. When a task needs them (meeting notes, say), they only go to a provider whose terms rule out training on them.

The privacy policy has the detail.

One guarantee, and it's the hours.

Beyond the install's hours guarantee, I don't promise revenue, savings, client retention or any other business result. What a build achieves depends on your systems, your team and plenty I don't control.

AI can get things wrong. That's why anything that reaches one of your clients or touches money waits for someone on your team to approve it, and that approval is yours to give.

My advice is practical and technical. It isn't legal, financial or tax advice. The site and the teardown are provided as-is.

Capped at 3 months of fees.

To the extent the law allows, I'm not liable for indirect, incidental, special or consequential loss, including lost revenue, lost data or lost opportunity.

For paid work, my total liability for any claim is capped at the fees you paid me in the 3 months before the claim. For the free teardown, I'm not liable for anything beyond what the law requires. Nothing here limits liability the law doesn't allow anyone to limit, such as for fraud.

Once it's paid for, it's yours, however the work ends.

Either of us can end paid work the way the signed agreement sets out. When it ends, what you've paid for stays yours, you can remove my access from your own settings, and your team keeps its place in the sessions. If an invoice is overdue, I can pause your team's session access until it's paid.

British Columbia, and you hear about changes first.

These terms are governed by the laws of British Columbia and the federal laws of Canada that apply there. Any dispute goes to the courts of British Columbia.

When these terms change, the date at the top changes with them. Anything material goes to current clients by email before it takes effect, and a change here never rewrites an agreement you've already signed. If a court strikes out one part, the rest still stands.